Advanced Care Specialist

Job Summary

A company is looking for an Advanced Care Specialist to guide patients through their services using a patient-centered approach.

Key Responsibilities

• Send letters to patients when contact cannot be made and follow up on emails/phone calls
• Communicate with internal and external customers, making recommendations for equipment to improve care
• Document accounts, verify delivery information, and assist in achieving departmental goals

Required Qualifications

• High School Diploma or equivalent
• One year of work-related experience in healthcare administration, customer service, or related fields
• For senior level, two years of work-related experience and one year of exact job experience are required
• Experience in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment is preferred