Client Support Specialist

Job Summary

A company is looking for a Client Support Specialist I.

Key Responsibilities

• Provide technical support and customer service to clients through various communication channels
• Resolve software issues and maintain communication with stakeholders until resolution
• Log customer interactions and contribute to knowledge base materials

Required Qualifications

• Bachelor's degree in a software-related field or equivalent technical experience preferred
• Prior Technical Support and/or Customer Service experience desired
• Familiarity with credit application, loan, underwriting, and credit scoring processes a plus
• Self-motivated and highly organized individual
• Current major GPA of 3.0 or higher preferred