California Psychiatric Support Coordinator

Job Summary

A company is looking for a Psychiatry Support Coordinator to assist in managing provider, patient, and operations requests within the Psychiatry Operations team.

Key Responsibilities

• Coordinate scheduling, medication refill requests, prior authorizations, lab orders, and documentation requests
• Collaborate with department leads and team members to ensure timely and proper task handling
• Utilize conflict resolution techniques to address patient issues and support distressed patients

Required Qualifications

• Current residence in California
• Experience in the mental health field or clinical setting, preferably as a pharmacy technician or medical assistant
• One-plus year of customer service experience
• Proficiency in EHR systems
• Access to a private workspace compliant with HIPAA privacy guidelines