Call Center Administrative Support

Job Summary

A company is looking for a Call Center Admin Support.

Key Responsibilities

• Provide administrative support to Call Center Management and Agents
• Manage the day-to-day Agent Onboarding Process and activities
• Assist with the annual Open Enrollment Readiness Tasks as needed

Required Qualifications

• Proficiency in MS Office suite and CRM software
• Experience with text-based communication tools
• Strong organizational and time-management abilities
• Ability to work independently and as part of a team
• Motivated and customer-focused individual