Customer Service Admin

Job Summary

A company is looking for an IME Customer Service Admin.

Key Responsibilities

• Oversee the administrative duties related to the customer service process, including drafting incoming referrals and completing the intake process
• Filter client emails and ensure timely communication of necessary information to appropriate team members
• Request and manage medical records, invoicing referrals, and assist with auditing and outreach tasks

Required Qualifications

• Preferred Associate's Degree or Bachelor's Degree
• Business experience in a healthcare and/or insurance setting is preferred
• Computer literacy and typing skills are essential
• Ability to manage time efficiently and meet specific deadlines
• Must maintain an uninterrupted internet connection for remote work