Central Support Agent

Job Summary

A company is looking for a Central Services Agent, Overnight Support, Contract.

Key Responsibilities

• Provide owner services and support through various requests including reservations and problem resolution
• Assist in-market Home Managers with on-demand requests and proactive communication
• Act as the primary point-of-contact for homeowners across multiple regions

Required Qualifications

• Familiarity with Salesforce
• Experience in service-driven operations, both in-person and remotely
• Ability to work flexible hours, including nights and weekends
• Strong team player mentality with innovative problem-solving skills
• Customer-centric mindset with the ability to handle ambiguity