Claims Call Center Representative

Job Summary

A company is looking for a Claims Call Centre Representative.

Key Responsibilities

• Manage incoming inquiry calls, ensuring a positive customer experience
• Resolve complex claims inquiries and problems, involving others when necessary
• Liaise with internal and external clients to resolve queries efficiently

Required Qualifications

• High School Diploma or Equivalent
• 6 months or more of customer service experience
• Data entry experience
• Designated workspace free from noise and distractions
• Stable high-speed internet connection of at least 5 Mbps up and 10 Mbps down