Claims Operations Trainer

Job Summary

A company is looking for a Claims Operations Trainer.

Key Responsibilities

• Design and deliver comprehensive training programs for claims staff
• Create and maintain process documentation, ensuring compliance with regulations
• Analyze training effectiveness and recommend improvements based on data insights

Qualifications

• Direct experience with HealthEdge (HealthRules Payor) in claims processing or training
• 3+ years of experience in health insurance claims processing or training roles
• Strong knowledge of claims adjudication workflows and regulatory requirements
• Proficiency in Google Workspace and familiarity with LMS platforms
• Experience applying adult learning principles and instructional design methodologies