Client Services Manager

Job Summary

A company is looking for a Client Services Manager to ensure a seamless client experience and enhance operational efficiency.

Key Responsibilities

• Serve as the primary point of contact for clients, ensuring exceptional service and satisfaction
• Manage and resolve client inquiries, complaints, and service requests with professionalism and urgency
• Collaborate with internal teams to streamline client experience and enhance operational efficiency

Required Qualifications

• Bachelor's degree in business, finance, or a related field preferred
• Minimum 3 years of experience in banking or financial services, preferably in a client-facing role
• 2 years of experience managing teams
• Strong technical skills, including proficiency in CRM systems and banking software
• Proven ability to manage multiple priorities in a fast-paced environment