Client Success Manager

Job Summary

A company is looking for a Client Success Manager (Eastern).

Key Responsibilities

• Manage client relationships from sales hand-off to go-live and closing
• Ensure successful client engagements and error-free onboarding
• Gather customer feedback to improve the product

Required Qualifications

• Proven experience managing client relationships and driving product adoption
• Ability to develop and execute account strategies and identify growth opportunities
• Track record of accountability for client retention and satisfaction metrics
• Familiarity with fund formation processes and private markets ecosystem
• Proactive mindset with a strong desire to help clients succeed