Client Success Manager

Job Summary

A company is looking for a Client Success Manager to drive client engagement and retention.

Key Responsibilities

• Build trust and communicate effectively with clients and stakeholders
• Define and execute client adoption and retention strategies
• Drive engagement with products and services through regular interactions and business reviews

Required Qualifications

• 2+ years in a Client Success or Account Management role
• Experience in a B2B SaaS or Technology company
• Ability to manage sensitive client conversations and the renewal process
• Comfortable with technology and discussing software products
• Intellectually curious and able to think on your feet