Job Summary
A company is looking for a Medication Therapy Management Specialist.
Key Responsibilities
- Receive inbound and make outbound calls to schedule MTM clinician interventions for eligible beneficiaries
- Utilize the MTM process management system to document member-specific information
- Perform outreach calls to pharmacies and address queries regarding MTM related topics
Required Qualifications
- High School diploma or equivalent GED
- 1 year of work experience in customer service
- Must be eligible to work in the United States without the need for work visa or residency sponsorship
- Strong organization skills with the ability to handle multiple tasks and meet deadlines
- Knowledge of government programs (Medicare)
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