Bilingual Care Coordinator

Job Summary

A company is looking for a Care Coordinator- BILINGUAL.

Key Responsibilities

• Create and complete referrals and applications in a customer relationship management platform
• Resolve patient inquiries and maintain communication throughout the patient journey
• Steward patient accounts from initial contact through final approval or denial

Required Qualifications

• High School education required
• 2-4 years of related customer-facing experience or equivalent combination of education and experience
• Previous experience in a call center or customer service environment preferred
• Knowledge of insurance billing methods and pharmacy operations is a plus