Client Success Manager

Job Summary

A company is looking for a Client Success Manager, Wellbeing.

Key Responsibilities

• Lead client retention, growth, and onboarding efforts while monitoring contractual obligations
• Develop and nurture strategic relationships with clients and stakeholders
• Analyze performance data and optimize program engagement through strategic action plans

Required Qualifications

• Bachelor's degree or equivalent in a related discipline
• 3+ years of direct account management experience
• Background in consulting, wellness, health insurance, or healthcare
• Proficiency in Microsoft Office, with experience in Salesforce and Gainsight preferred
• Strong organizational skills and the ability to work independently