Customer Success Account Manager

Job Summary

A company is looking for a Customer Success Account Manager.

Key Responsibilities

• Own and manage a portfolio of accounts, driving customer engagement and value
• Achieve financial targets and maintain a rolling forecast of territory renewals
• Collaborate with internal teams to develop growth and risk mitigation strategies

Required Qualifications

• 2+ years of experience in Sales, Renewal Management, Account Management, or Customer Success, preferably in SaaS
• Experience in quota-carrying roles with a proven track record of meeting performance indicators
• BA/BS degree or equivalent work experience
• Contract negotiation skills with a history of successful deal closures
• Experience supporting customer adoption and acting as a change agent