Client Success Specialist

Job Summary

A company is looking for a Client Success Representative to serve as the primary point of contact for clients, ensuring they achieve value from products and services.

Key Responsibilities

• Respond to client inquiries quickly and efficiently
• Collaborate with cross-functional teams to resolve customer issues
• Create and maintain customer support articles for product updates

Required Qualifications and Education

• Bachelor's degree or equivalent experience
• Ability to work independently on multiple projects with minimal direction
• Strong knowledge of Microsoft Office Suite
• Friendly, outgoing, empathetic, and customer-focused
• Willingness to work variable hours as needed