Cloud Support Specialist

Job Summary

A company is looking for a Cloud Support & Implementation Specialist (REMOTE).

Key Responsibilities

• Diagnose and resolve technical issues reported by partners, providing effective solutions
• Guide partners through the configuration and deployment of ACS products tailored to their needs
• Manage support tickets and track partner issues to ensure prompt resolution

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Thorough knowledge of implementation and cloud tools for troubleshooting in public cloud environments
• Experience working with cloud technologies such as AWS, Azure, Google Cloud, or OpenStack
• Fluency in English