Job Summary
A company is looking for a Complaints and Appeals Coordinator - Fully Remote.
Key Responsibilities
- Oversee the investigation and resolution of appeals, ensuring timely and customer-focused responses
- Coach team members on compliance with federal and state regulations, while managing inventory and escalated cases
- Research and translate policies into clear responses for leadership regarding escalated cases
Required Qualifications
- At least 2+ years of experience in claims, patient management, compliance, or related fields
- 2+ years of Medicare experience
- Proficient in computer use, including Excel and Electronic Health Records (EHR) systems
- High School Diploma or GED
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