Pre-Encounter Representative

Job Summary

A company is looking for a Pre-Encounter Representative.

Key Responsibilities

• Serve as the initial contact for scheduled patients, ensuring accurate and timely pre-registration
• Verify all financial information, precertifications, and referrals for scheduled patients
• Notify patients of financial liability and ensure compliance with financial and regulatory requirements

Required Qualifications, Training, and Education

• High school diploma or GED required
• Minimum of two years of registration experience in a medical setting preferred
• Two years of customer service experience required
• Knowledge of medical terminology required
• Experience with billing and financial data preferred