Client Support Associate

Job Summary

A company is looking for a Full Time Client Support Associate I, Remote and/or Hybrid.

Key Responsibilities

• Provide timely and accurate resolution of tasks and correspondence
• Identify and communicate provider options based on client needs
• Collaborate with team members to enhance service delivery and maintain records of provider engagement

Required Qualifications

• High School Diploma/GED
• 1+ years of experience in customer service, administration, or reception
• 1+ years of experience with web-based applications
• Ability to navigate multiple systems and adapt to new processes
• Openness to change and a self-motivated approach to tasks