Support Coordinator

Job Summary

A company is looking for a Support Coordinator responsible for assisting care/case managers with non-clinical activities.

Key Responsibilities

• Provide customer service related to authorization updates and care coordination
• Manage calls and requests from members, providers, and care management teams
• Document member information and ensure compliance with policies and regulations

Required Qualifications

• High School diploma or GED from an accredited institution
• Prior experience in a customer service environment
• Experience in a fast-paced work environment
• Proficient in Microsoft Office Suite applications