Job Summary
A company is looking for a Supervisor, Specialty Pharmacy Support Service.
Key Responsibilities
- Manage day-to-day operations of a team of Intake Specialists, including scheduling and monitoring workflow
- Develop and track employee compliance to quality, service, and production standards
- Implement process improvements to enhance customer service and address operational issues
Required Qualifications
- Bachelor's degree or equivalent experience preferred; Certified Pharmacy Tech certificate (CPhT) required
- 2-5 years of experience, preferably in a pharmacy setting
- Proficient in Microsoft Outlook, Word, and Excel
- Strong knowledge of current pharmacy regulations
- Ability to interact cooperatively and respectfully with other employees
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