Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist for a fixed-term contract in the EMEA region.

Key Responsibilities

• Provide exceptional customer support to event organizers and participants
• Assist in resolving inquiries and issues related to the event platform
• Collaborate with internal teams to enhance customer experience and product offerings

Required Qualifications

• Experience in customer support or a related field
• Familiarity with event technology or SaaS platforms
• Ability to work in a remote environment
• Fluency in English; additional languages are a plus
• Strong organizational skills and ability to manage multiple tasks