Job Summary
A company is looking for an EAP Clinical Counselor to provide mental health support remotely.
Key Responsibilities
- Provide telephonic and video counseling, crisis management, and in-the-moment support while maintaining client confidentiality
- Conduct thorough assessments to determine client appropriateness for short-term counseling and manage high-risk calls
- Develop treatment plans collaboratively and maintain clear clinical documentation in the case management system
Required Qualifications
- Master's degree in Social Work, Counseling, or Psychology
- Minimum of 2 years of direct client-contact experience in counseling or mental health services
- Experience with clinical assessments and short-term counseling modalities such as Solution-Focused or CBT
- Training in crisis intervention and experience with high-risk clients is beneficial
- Ability to work with clients facing substance abuse, crises, or mental health symptoms affecting personal or work performance
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