Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide customer support related to sales and communications.

Key Responsibilities

• Provide customer service related to sales, promotions, installations, and communications
• Resolve customer claims and complaints effectively in accordance with consumer laws
• Develop initiatives to inform and educate customers based on feedback from surveys

Required Qualifications

• Minimum of 2 years of experience in a customer service role
• Specialized education or training related to customer service
• Basic understanding of work routines and procedures in customer service
• Ability to follow well-defined procedures and guidelines
• Experience in handling customer relations and complaints