Intake Coordinator

Job Summary

A company is looking for an Intake Coordinator I to serve as a liaison between the organization and customers, ensuring effective communication and coordination of care.

Key Responsibilities

• Answer high-volume calls and educate customers on service benefits
• Coordinate referral processes and manage customer accounts
• Collaborate with nursing and support teams to facilitate member care

Required Qualifications

• At least 1 year of experience in a medical setting
• Referral experience and knowledge of medical terminology
• Ability to navigate multiple technology platforms
• High level of professionalism and customer service skills
• Capability to prioritize and manage multiple tasks concurrently