Referral Care Coordinator

Job Summary

A company is looking for a Referral Care Coordinator.

Key Responsibilities

• Provide exceptional customer service through phone and email communications with clients, providers, and injured workers
• Act as a liaison between clients, providers, and injured workers, ensuring effective coordination of care
• Work with providers to obtain information related to injured workers' care and manage referrals efficiently

Required Qualifications

• Ability to work independently
• Proficient in all Microsoft Office and computer application systems
• Strong customer service skills
• Ability to follow processes and meet service level agreements
• Experience in handling inquiries related to care and work status