Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager, Enterprise Accounts.

Key Responsibilities

• Manage and nurture relationships with enterprise accounts to ensure customer satisfaction and retention
• Collaborate with cross-functional teams to address customer needs and drive product adoption
• Analyze customer feedback and usage data to identify opportunities for improvement and growth

Required Qualifications

• Experience in Customer Success Management or Account Management
• Familiarity with B2B SaaS products
• Experience managing enterprise accounts
• Proficiency with Salesforce, HubSpot, or similar CRM platforms
• Authorization to work in the United States