Claims Performance Specialist

Job Summary

A company is looking for a Client Performance Specialist II.

Key Responsibilities

• Review reserve and settlement requests, assist with claim reviews, and manage documentation
• Collaborate with account managers to develop presentations and identify service improvement opportunities
• Conduct audits to ensure compliance with client expectations and summarize results for management

Required Qualifications

• Bachelor's degree or equivalent education and related business experience
• Minimum of 3 years of experience handling claims
• Demonstrated experience in claims supervision
• Current license(s) or certification(s) as required by state
• Knowledge of claims processes and related technical guidance