Job Summary
A company is looking for an RX Refill Specialist to manage prescription refill requests and collaborate with medical providers.
Key Responsibilities
- Process prescription refill requests via calls, live chat, and electronic transmission
- Maintain accurate documentation of all interactions and ensure patient safety in medication refills
- Collaborate with healthcare providers and pharmacies to facilitate timely medication access for patients
Required Qualifications
- High school diploma or equivalent from an accredited institution
- Completion of an accredited Pharmacy Technician course and/or Medical Assistant training program
- Preferred certification as a Medical Assistant or Pharmacy Technician
- 1+ years of experience in Pharmacy Technician or Medical Assistant roles, particularly with prescription refills
- Experience using EMR systems, preferably Athena Health, and handling high call volumes
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