Virtual Tech Assistant

Job Summary

A company is looking for a part-time Virtual Tech Assistant (Remote).

Key Responsibilities

• Provide live technical support during remote depositions, troubleshooting audio and video issues in real time
• Organize necessary documents for virtual depositions and ensure client comfort with the platform
• Deliver exceptional customer service before, during, and after depositions

Required Qualifications

• 2+ years of customer service experience
• 1+ years of experience with video/audio conferencing, specifically Zoom
• Availability of at least 20 hours per week, with full availability for three days
• Minimum of 6 months experience working remotely
• Willingness to undergo training and meet educational requirements