Customer Service Advisor

Job Summary

A company is looking for a Customer Service Advisor to assist customers with inquiries and issues remotely.

Key Responsibilities

• Answer customer inquiries via phone, chat, and other electronic methods
• Assist customers with complaints, billing inquiries, and product information
• Utilize computer technology to manage a high volume of calls and compile reports

Required Qualifications

• High School diploma or equivalent combination of education and experience
• Must be at least 18 years old
• Stable history of employment and willingness to accept a temporary assignment
• Must have a quiet, distraction-free work environment and be able to work full time, 40 hours a week
• Experience using internet-based browsers and ability to type at least 25 wpm