Remote Benefits Call Center Representative

Job Summary

A company is looking for a Remote Benefits Call Center Representative.

Key Responsibilities

• Manage a steady volume of incoming calls regarding employee benefits
• Actively listen to customers and provide information on healthcare, retirement, and other employee perks
• Navigate multiple systems to assist customers effectively

Required Qualifications, Training, and Education

• Previous customer service and/or call center experience
• High school diploma or GED
• Experience working with healthcare and employer benefits is highly preferred
• Ability to successfully complete a mandatory paid training program
• Must be 18 years of age or older