Job Summary
A company is looking for a Medical Assistant to provide medication support and ensure effective communication between members, providers, and pharmacies.
Key Responsibilities
- Act as the primary liaison to troubleshoot prescription issues and communicate with pharmacies and medical staff
- Assist in medication reconciliation and ensure accurate records in the Electronic Health Record (EHR) system
- Identify areas for improvement in medication support workflows and contribute to process enhancements
Qualifications
- Minimum 4 years of experience as a CMA or RMA, specifically in a MOUD or MAT program
- At least 2 years of telehealth experience, preferably in behavioral health or substance use treatment
- Strong understanding of medical terminology, medications, and healthcare practices
- Experience with EHR systems and pharmacy coordination
- Medical Assistant Certification recognized by a national organization
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