Customer Solutions Consultant

Job Summary

A company is looking for a Customer Solutions Consultant who is relationship-first and solution-driven.

Key Responsibilities

• Guide customer onboarding and architect complex workflows using Cantactix products
• Collaborate cross-functionally to enhance customer experience and drive product adoption
• Support customers during core business hours, providing timely solutions to their challenges

Required Qualifications

• Proficient in Blue Yonder Category Management Suite, Space Planning, and Floor Planning
• Experience with customer support ticketing systems and automation software
• Ability to build rapport and establish credibility with customers
• Experience in teaching or training, with a passion for customer success
• Willingness to travel for customer onsite activities as needed