Bilingual Customer Relations Specialist

Job Summary

A company is looking for a Bilingual Customer Relations Specialist- Mandarin.

Key Responsibilities

• Build and maintain relationships with non-English speaking clients and potential clients
• Act as a liaison between Account Managers, Financial Institutions, and end-users/customers
• Provide training and direction regarding cultural understandings and relationship-building strategies

Required Qualifications

• Fluent in Mandarin and English
• Experience in customer service, customer development, or customer maintenance
• Basic computer operation skills
• Basic knowledge of Microsoft Office Suite
• Must be 18 years of age or older