Client Success Manager

Job Summary

A company is looking for a Client Success Manager to enhance client experience and drive revenue growth.

Key Responsibilities

• Support high-touch accounts across various industries and manage implementation tasks for the platform
• Maintain positive client relationships and document all interactions systematically
• Collaborate with management to identify improvement opportunities and manage special projects

Required Qualifications

• High school diploma or equivalent
• 3-5 years of Client Success Management experience
• 1 year of data entry and sales experience (preferred)
• Experience mentoring client service representatives or peers
• Intermediate to advanced Microsoft Office skills