Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative to provide accurate and timely support to customers.

Key Responsibilities

• Respond to customer inquiries with professionalism and accuracy
• Utilize probing questions to understand and address customer needs
• Document communications and escalate issues as needed

Required Qualifications

• High school diploma or equivalent required
• 2-3 years of experience in a professional customer-facing environment
• Experience with Microsoft Office products
• Ability to operate basic office equipment and various software applications
• Ability to perform routine mathematical computations accurately