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Customer Care Representative

7/29/2025

Remote

Job Summary

A company is looking for a Customer Care Representative to provide telephonic support in various areas of customer assistance.

Key Responsibilities
  • Assist families in finding child/elder care resources and support customers with employer-based tuition assistance programs
  • Handle frequent inbound and outbound phone calls throughout the workday
  • Utilize various computer-based case management systems for customer support
Required Qualifications
  • High School Diploma
  • Minimum 1 year of customer service experience preferred
  • Proficiency in Microsoft Office, primarily Outlook
  • Telephonic troubleshooting ability
  • Schedule flexibility, including evenings, weekends, and partial holiday coverage

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