Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound communications for multiple ambulatory practices
• Schedule and confirm patient appointments, providing necessary information and instructions
• Document patient inquiries and relay information to practices, ensuring timely resolution of issues

Required Qualifications

• High School diploma or GED required
• Ability to explain healthcare issues with empathy
• Strong computer skills, including knowledge of Microsoft Office applications
• Experience using multiple communication tools effectively
• Ability to assist in training new personnel