Provider Experience Specialist

Job Summary

A company is looking for a Provider Experience Specialist.

Key Responsibilities

• Provide exceptional customer service to healthcare provider partners through calls, emails, and chat
• Upsell features and streamline interactions to enhance the provider experience
• Maintain accurate records of all interactions and resolve issues promptly

Required Qualifications

• Customer service experience, preferably in a healthcare or technology-related field
• Strong organizational skills
• Ability to adapt in a fast-paced environment
• Dedication to delivering high-quality customer service
• Experience with maintaining accurate records of interactions