Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative - Part Time.

Key Responsibilities

• Handle incoming calls, chats, and emails to provide effective customer service
• Collect essential information from customers to offer appropriate solutions or resources
• Accurately document all customer interactions and keep clients informed about next steps

Required Qualifications

• High School Diploma
• Minimum 2 years of customer service experience preferred
• Proficiency in Microsoft Office, primarily Outlook
• Telephonic troubleshooting ability
• Schedule flexibility, including evenings and weekends