Job Summary
A company is looking for a Remote Crisis Intervention Specialist.
Key Responsibilities
- Answer crisis helplines with compassion and document crisis contacts accurately
- Place follow-up calls and assist with rescue calls as needed
- Complete mandatory training and collaborate with coworkers to manage crisis contact flow
Required Qualifications, Training, and Education
- Must meet Qualified Mental Health Associate requirements
- Knowledge of crisis intervention
- Ability to handle high levels of stress
- Proficient in web-based computer environments and multi-line phone systems
- Strong attendance and punctuality
Comments