Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide support and assistance in a hybrid remote environment.

Key Responsibilities

• Provide general customer service support, including price quotes and order processing
• Maintain logs for quotes and production orders, and utilize the ERP-LX system
• Assist with warranty claims, credit memos, and customer communication tasks

Required Qualifications

• High school diploma required; associate degree or some college coursework preferred
• 1-3 years of customer service experience, preferably in a call center environment
• Entry-level position; supervisory experience not considered
• Proficiency in Microsoft Office applications
• Preference for candidates with SAP experience