Hosting and Support Specialist

Job Summary

A company is looking for a Hosting and Support Specialist to provide website customer support and create tailored webpages for clients.

Key Responsibilities

• Manage client support requests and resolve them through a ticketing system
• Create websites using Poetic templates, identifying content gaps and communicating needs
• Collaborate with internal teams for quality assurance and continuous improvement of templates

Required Qualifications

• Prior experience with website content management systems is a plus
• Strong attention to detail in project execution
• Eagerness to learn and develop new skills
• Effective time management and task prioritization abilities
• Customer service-oriented mindset, prioritizing client needs