Tier 2 Network Support Engineer

Job Summary

A company is looking for a Tier 2 Network Support Engineer.

Key Responsibilities:

• Provisioning and troubleshooting various network equipment including DSLAMs and digital cross-connects
• Collaborating with field technicians to troubleshoot and install services using complex testing devices
• Maintaining accurate records and analyzing operational support systems software

Required Qualifications:

• Reliable internet connection and remote work setup
• Availability to work non-standard hours as needed by the business
• Digital fundamentals and electricity theory, or equivalent trade experience or certificate
• Experience in advanced software-based digital switch programming and diagnostics
• Knowledge of network troubleshooting and network security