Job Summary
A company is looking for a Customer Service Representative - FULL TIME SEASONAL.
Key Responsibilities
- Serve as the first point of contact for customer inquiries via phone and provide clear, empathetic resolutions
- Apply critical thinking to troubleshoot issues and follow up with customers to ensure satisfaction
- Work collaboratively with team members to improve service processes and participate in ongoing training
Required Qualifications
- 1+ years of customer service experience (retail, call center, or hospitality preferred)
- Integrity and reliability, with a commitment to ethical support
- Comfortable working in a fast-paced environment with performance goals
- Tech-savvy with the ability to navigate multiple systems efficiently
- Must have a quiet home workspace with reliable high-speed internet
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