Collections Support Specialist

Job Summary

A company is looking for a Collection Support 2.

Key Responsibilities

• Manage inbound and outbound collection calls and emails
• Negotiate with customers to obtain immediate payment and resolve delinquent accounts
• Perform skip tracing on accounts and participate in special projects as required

Required Qualifications, Training, and Education

• High School Diploma with 1-2 years of experience in a related field
• At least one year of customer support experience in the transportation industry
• Basic knowledge of accounting and skip tracing
• Proficient computer skills, including working knowledge of Google Sheets and Office products
• Familiarity with FDCPA and applicable federal laws