Admissions Inquiry Representative

Job Summary

A company is looking for an Admissions Inquiry Representative.

Key Responsibilities

• Manage inbound patient inquiries via phone, email, and other communication methods
• Provide program information and assist with scheduling patient screening appointments
• Document calls in a CRM and encourage families to proceed with the admissions process

Required Qualifications

• 2+ years of experience in a call center or customer service role
• Experience with high-volume inbound call management
• Organized and results-driven
• Comfortable in a fast-paced and rapidly changing environment
• Ability to collaborate with diverse teams