Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative for a Call Center Regional Shared Services position.

Key Responsibilities

• Greet patients and manage front office processes including answering phones and scheduling appointments
• Check in patients, collect demographics, verify insurance, and assist with referral processing
• Collect co-pays, post charges, and provide information regarding office policies and procedures

Required Qualifications

• High school diploma or GED
• One year of customer service experience, preferably in a hospital or physician office setting